Enhances functions of the IT Department by providing support as outlined below:


Job Duties:

• Will report to the Director of IT.
• Perform responsibilities at all of DEC's multiple facilities.
• Day to day maintenance of electronic security system.
• Will be responsible for learning all areas of IT utilized on the DEC Campus and will be performing additional duties as required.

Basic Windows Server Administration

• User/Group management in Active Directory
• Assign security to files/folders
• Knowledge of DHCP/DNS

Basic Firewall Configuration/Knowledge

• Basic Wiring Skills
• CAT 5e/6 patch panel/cable experience

Basic PC OS and Hardware Install/Troubleshooting

• Repair/Replace computer hardware
• Repair/Install/Troubleshoot Windows based Operating Systems

Lab Maintenance

• Assist in set up and maintaining computer stations and software for students and labs.

Internal Systems

• Assists in supporting corporate applications/internal corporate servers/user desktops, etc.
• Assists with basic troubleshooting, backup, and archiving.

• Helps install and improve computer software and network equipment.

Help Desk Administration

• Helps answer all trouble calls/emails and enters work orders into our ticket system.
• Effective troubleshooting and research skills.
• Interacts with internal clients to resolve basic help desk issues; communicates with students/faculty/staff in a professional manner maintaining confidentiality.
• Provides responses to internal users in a timely manner.

Asset Management

• Assists with the inventory management of software licenses, software, hardware, and other IT supplies.
• Assists with the purchase of software, hardware and other IT supplies.
• Promotes responsible usage and care of corporate equipment.

If interested, please send resume along with salary/hourly rate request to Donna Stairs at dstair@dec.edu .