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Software and Hardware
Douglas Education Center utilizes Canvas by Instructure as the Learning Management System (LMS) for all online and hybrid courses. To participate in courses online, a student must have access to computer or laptop with the requirements outlined below. Having access to these items is required to enroll in the course.
• Screen Size
- A computer or laptop with a minimum screen size of 800 x 600. (This is the average size of a notebook computer).
- For viewing Canvas on a device with a smaller screen, download the Canvas Mobile App. Please note that mobile devices will
not be able to complete all course requirements. Students will still need regular access to a computer.
• Operating Systems
- Windows 7 and newer (Users on Windows 10 need to download the Windows 10 Anniversary Update to submit Canvas assignments)
- Mac OSX 10.10 and newer
- Linux – chrome OS
• Mobile OS Native App Support
- iOS 11 and newer
- Android 5.0 and newer
• Browsers
- Canvas supports the following desktop browsers and flash versions: o Edge 44 (Windows only)
o Edge 79
o Chrome 78 and 79
o Safari 12 and 13 (Macintosh only)
o Firefox 71 and 72 (extended releases are not supported)
o Respondus Lockdown Browser (supporting the latest system requirements)
• Components
- Flash is required in several places in Canvas: media recording/streaming and viewing as well as uploading files to a course or an
assignment. Other than these features, Flash is not required to use most areas of Canvas.
- The Java plug-in is required for screen sharing in Conferences. Please note that some browsers do not support Java. Otherwise,
there are no other browser plug-ins used by Canvas.
- JavaScript must be enabled to run Canvas.
• Computer Speeds and processor
- Use a computer 5 years old or newer if possible.
- 1GB of RAM
- 2GHz processor
• Screen Readers
- Latest version of JAWS or NVDA for Firefox
- Latest version of Voiceover for Macintosh (Safari)
- There is no screen reader support for Chrome
• Students must use Microsoft Office to submit assignments in Canvas. DEC provides each incoming student with a free download of Microsoft Office.
• PDF reader, functioning web camera, microphone and speakers/headphones are required.
Please note: newly released versions of software may not be immediately supported. All information listed is current as of this catalog version. All students will be responsible for checking and updating their desktop browsers as necessary.
Internet Speed
• High-Speed Internet Connection
o Students should have a reliable Internet Service Provider with speeds suitable for streaming video and accessing
large files. These speeds are most often delivered by cable, DSL, or satellite. Dial-up connections are not acceptable due to their low speed. High Speed Internet is required (Cable or DSL type with minimum of 768Kb/s download speed). Be careful when using public wireless connections as any non-encrypted confidential data may be visible to others. Please make sure that any website on which you submit assignments or enter usernames and passwords starts with https in front of the web address.
Mobile Devices
• Mobile browsers
o The Canvas UI was optimized for desktop displays, so using small form factors such as phones may not be a
pleasant experience when using Canvas. Canvas is not officially supported on mobile browsers. You can access Canvas through mobile browsers on the following supported platforms: iOS and Android. Canvas recommends using Canvas mobile applications for an improved user experience.
• Mobile Applications
o Canvas is actively improving its native mobile applications to support as many Canvas features as possible.
Instructure currently has the following application free for download on phones and tablets:
Page 10 of 88 Catalog Volume 62 -Version 3 Effective June 5, 2020